Heiman was given loaner cars, but some of those who complained to NHTSA said they were told by dealers that VW would not provide loaners.ĭocuments filed with the government by VW show the company started getting complaints in 2020. She and others complained that VW had no parts available to fix their vehicles, which sat at dealerships for more than two months. RELATED: Volkswagen Beetle to end production in 2019
It also braked while she was exiting a highway, she said. Heiman said she was nearly rear-ended by another SUV while heading into a roundabout. Kendall Heiman, a Lawrence, Kansas, clinical social worker, said her 2021 Atlas Cross Sport tried to stop multiple times while she was driving on roads, often while it was decelerating.
Vw atlas recall rear door driver#
A driver from Mansfield, Ohio, wrote in a complaint that the braking happened multiple times at speeds of 25 to 70 miles per hour. Volkswagen says in documents that the SUVs can brake at speeds below 1.8 miles per hour (3 kilometers per hour).īut many of those who complained to NHTSA said the unwanted braking happened while they were driving on city streets, putting them in danger.
The problem can cause the side air bags to deploy late in a crash, and the parking brake can come on unexpectedly. The documents say the electrical contacts on a wiring harness in either of the front doors can corrode, interrupting electrical connections.
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